General Information of the Owner of the Website

In compliance with the duty of information contained in Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), the following circumstances are noted.

Lanzarote Airport Transfers (Hanane Elmrrouchi) NIF: Y8119047S and address at Calle Doctor Juan de Padilla 60, 2B, 35002 – Las Palmas de Gran Canaria – Las Palmas, is the owner of this website and responsible for the sale of the services advertised on it.

Confirmation of the reservation

Once the purchase has been made, you will receive a confirmation email with your booking details. The booking document must be presented either on printed paper or on any device where the number and details of the booking are clearly visible.

Payment Methods

All reservations made through https://lanzaroteairporttransfers.co.uk/ can be paid by credit or debit card or PayPal.

Payment by credit or debit card is made through the secure payment gateway Stripe so at no time Lanzarote Airport Transfers will be able to access your credit or debit card details.

Cancellation Policy

Cancellations must be notified by email to https://lanzaroteairporttransfers.co.uk/ If the cancellation occurs up to 48 hours before the contracted service, they will not be penalized, otherwise they will not be entitled to a refund.

Modification of data in the reservation

Any change in the reservations must be notified as soon as possible by e-mail booking@canariestransfers.com

Data security and confidentiality

Lanzarote Airport Transfers guarantees the security and confidentiality of your data, which will be incorporated into a file in order to facilitate the processing of your reservations. In order to comply with the Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016, you can exercise your rights of access, rectification, cancellation, limitation, opposition and portability free of charge by sending an e-mail to: booking@canariestransfers.com or to the above address.

Claims

Lanzarote Airport Transfers has complaint forms available for its clients, if you wish to make a complaint or claim, please request them by email to booking@canariestransfers.com or by telephone on +34 634 19 90 10

Applicable legislation

For all litigious matters or those that concern the platform or any of the services that depend on it, Spanish legislation will be applied, being competent for the resolution of all conflicts derived or related to its use, the Courts and Tribunals of Gran Canaria, provided that the applicable legislation does not expressly provide that the competence corresponds to the courts or tribunals of another jurisdiction.